We focus on recruiting quality staff and training them to high standards.
CarePlus 24 began serving clients in 2009 from our office in Eastbourne. We focussed on recruiting quality staff and training them to high standards. We learned early on that recruiting experienced carers was important but recruiting nice people was even more important—we can train nice people to our high standards but we cannot make people nice if they are not!
Initially, we supplied carers to private care homes and branched out to supply East Sussex County Council, the Primary Care Trust and some large care groups, such as Care UK, Four Seasons Healthcare, Canford Healthcare and BUPA.
We built on this excellent base by providing carers for home visits and for live-in care. We enjoyed the personal contact and sense of helping people so much that we decided to focus more of our time on live-in care and home visits. This is where our heart is and we will continue to build our business in these areas.
Our Senior Care Manager, Joyce Darfoor is pivotal to maintaining the quality of our staff and relationships with clients. Joyce has ten years’ experience in care; she has worked in most roles from support worker and carer to Senior Care Manager.
Bill Flavell is our Admin Manager. Bill takes care of finance, information systems and office facilities. If anything goes wrong, Bill is on-call! Bill is also responsible for registration with the regulatory authorities.
Barry Vaughan takes care of business development. Barry works with local authorities and owners of residential homes to ensure that we continue to service their needs in the most effective way.